Shipping Policy

Once you place your order, please allow 2-3 business days to process your orders. After that, it may take 3-8 business days for delivery depending on your location. Sometime it may take 4-13 Days in some case.

  • Free Standard Shipping: $ 0.00
  • High Priority Insured Shipping: $ 4.67

I Have Entered An Incorrect Address!

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at help@turnbeyond.com. If the address is wrong, we can correct this within 12 hours.

Will I Receive A Tracking Number?

We provide tracking for every order. Tracking will be available once your product is shipped.

When you receive your tracking number, if you need help tracking your order you can go Track your order page.

Can I Cancel My Order?

You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please email help@turnbeyond.com. All you need to do is send us an email with the subject line "CANCEL".

My Item Arrived Damaged

We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment

If This Happens To You, Please Contact Us With:

  • Your Order Number.
  • A Picture Of The Damaged Product.

Once received, we'll be happy to send out another free of charge.

I Have A Question That Wasn't Answered, Can You Please Help?
If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)

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